West Coast University MFA Setup

What this page helps you do

The MFA page provides step-by-step instructions on setting up Multi-Factor Authentication (MFA), which is a secondary check system for your digital account security. Set up additional security for your account using your phone or another device.

Note: Personal emails cannot be used for MFA.

Important Tips

Set up more than one verification method.
Keep your phone number up to date.
If you get a new phone or phone number, add the new device before removing the old one.

What is MFA?

Multi-Factor Authentication (MFA) adds a second step when you log in:

Something you know
Something you have

Example: Like using a debit card and a PIN at an ATM.

Why this matters: MFA helps protect your account, even if someone else has access to your password.

Step-by-Step Instructions

Step 1: Set Up MFA

Go to: https://aka.ms/setupmfa
Sign in with your university email and password.
Follow the setup instructions.

Set Up MFA

Step 2: Choose How You Verify

Option 1: Authenticator App Recommended

An authenticator app sends a notification to your phone or device.

Install Microsoft Authenticator.
Tap Approve when signing in.
Faster and more secure than text messages.

Option 2: Text Message SMS

Receive a code by text message.
Enter the code to finish signing in.

Tip: Set up MFA on multiple devices for backup, such as SMS on your phone plus an MFA app on a tablet, or an MFA app on your phone and a secondary device.

Step 3: Test Your Setup

Log in to your university email.
Approve the sign-in request.

When You’ll Use MFA

You may be asked to verify your identity when:

Logging in on a new device.
Using certain apps, such as Canvas, student portal, email, etc.
After resetting your password.
After 30 days or if you sign out.

FAQs

Click each question to expand the answer.

Yes. All students must use MFA to access school systems.

No. You can use text messages or phone calls instead.

Contact Student Services or your Campus IT Technician. The campus call center can connect you with either department.

Go to myaccount.microsoft.com and follow the login prompts using your university email and password. Choose Sign in another way or I can't use my Microsoft Authenticator app right now. Choose one of your alternative verification methods, then update your Security info. Be sure to remove your old phone number or device.

Set Up Multi-Factor Authentication (MFA)